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Contract Support


Contract Support 
Salary: £28,000 + company benefits
Hours: Monday–Friday (40 hours, office-based)
Location: Taunton

The Role
I am looking for a confident and organised Contract Support professional to join a team on a key business-critical contract in Taunton. You’ll be the primary front of house contact for all client and internal queries, managing the helpdesk, supporting contract delivery, and ensuring smooth day-to-day operations.

What We Offer
  • £28,000 salary
  • Monday–Friday only (no evenings or weekends)
  • 25 days holiday + bank holidays
  • Company benefits scheme
  • Full training and development opportunities
  • Career progression within a leading FM provider
What you'll do:
  • Manage the helpdesk, handle client requests, and keep work orders and records up to date.
  • Support contract administration, reporting, SLAs/KPIs, and monthly review processes.
  • Coordinate subcontractor visits and ensure compliance with service standards.
  • Assist with finance tasks including POs, invoices, billing, and budget tracking.
  • Provide operational and people support, maintaining documents, rotas, and positive team communication.
What You Need:
  • Experience in a fast paced operational or facilities support role
  • Excellent communication and customer service skills
  • Solid IT skills (Microsoft Office)
  • Ability to work both independently and as part of a team
Desirable:
  • Experience using CAFM systems
  • Background in FM, property, building services or contract administration
Apply Now
If you’re an organised, customer-focused professional looking for stability, development and a key role on a high-profile contract - we’d love to hear from you.

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